보증

보증


We've got you covered! We provide a warranty against defects in materials and workmanship for all original equipment and aftermarket products, as specified below. You can find more information on our 자주 묻는 질문(FAQ) section.

This Warranty Does Not Cover
  • 정상적인 마모
  • 부적절한 조립
  • 부식
  • 부적절한 유지 보수
  • 원래 판매된 자전거용으로 제작되지 않았거나 자전거와 호환되지 않는 구성 요소, 부품 또는 액세서리의 설치
  • 사고, 오용, 남용 또는 방치로 인한 손상 또는 고장
  • 부품 교체 또는 전환에 대한 인건비
  • 원래 제조업체의 보증이 적용되는 비독점 제품(기타 원래 부품 또는 구성 요소)
  • 림이나 바퀴의 외관상 긁힘 또는 비구조적 흠집

However, you are welcome to contact us to purchase a replacement or spare parts (if applicable).

This warranty applies to:
  • 모든 2022년식 및 최신 자전거
  • 2021년 12월 14일 이후에 구매한 부품 및 액세서리.

This warranty is void in its entirety by any modification of the frame, fork, or components. This warranty is expressly limited to the repair or replacement of a defective item at the manufacturer’s discretion. This warranty extends from the date of receipt. MIDONKEY is not responsible for incidental or consequential damages unless prohibited by state law. Claims made outside the country of original purchase may be subject to fees and additional restrictions. Warranty duration and detail may vary by country. The English version of the warranty shall prevail.

For products purchased before 2021, please contact us directly for warranty coverage.

Initiate A Warranty Claim
First things first. Contact an authorized retailer or distributor to initiate a warranty claim. Please call before going to the store to confirm the store's hours of operation. Buy directly from us or you have questions about it? Please contact us by the contact form below stating your order number. Proof of purchase is required.
 

문의

Any further questions? Send us an e-mail with your query or call us:
Tel: 0086- 769-82827404
Email: info@midonkey.com
Mob: 0086-15817481923

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